Inbound Tele-services

Keep Your Customers Happy!

Compete globally, with internationally vetted, quality business processes, resources and technology/systems.

We provide outsourced Contact Center services, where our experienced customer service professionals take inbound and make outbound calls at times best suited for your customers. Our virtual customer engagement specialists value each client’s precious time minimizing wait times and eliminating long delays. It will be an engaging experience from start to finish!

Order Processing

Your business is about to enter the next era of efficiency with our innovative solutions. The Contact Hub integrates people and technology, delivering timely order processing that will ensure your company profitability while maintaining high customer satisfaction!

Including:

      • Order Taking & Data Entry
      • Online Order Validation
      • Payment by Phone
      • Order Tracking
      • Order Management

Customer Support

The Contact Hub offers both inbound and outbound customer support services, focused on delivering exceptional customer experience for your brand and your organisation. We integrate people and technology to deliver the highest levels of customer satisfaction, through each and every interaction.

Including:

  • Customer Support Chat
  • Social Messaging
  • Inbound Customer Calls
  • Outbound Customer Followup

     

    We offer a range of customer support services.

    Phone, Chat and Online

    PCI Compliant Payment Processing

    Customer Relationship Management

    Additional Outsourced Back Office Support includes:

    Inventory & Supplier Management

    Order & Payment Reconciliations

    Back Order Processing & Management

    Refunds Processing

    Exception Handling including Re-shipments

    Man Happy with service

    Get in Touch

    Let's Work Together

    Office

    1st Floor Parravicino Complex

    Hastings

    Christ Church

    BB15149 Barbados